Neurotype is a UK-based company that works with healthcare providers to streamline and enhance neurodiversity assessment workflows. Our tools help clinicians reduce administrative workload, improve documentation quality, and support more efficient and person-centred assessments.
We take data protection seriously. Your privacy rights are not dependent on nationality, culture, language, or background — they are universal and grounded in your humanity.
This notice explains what personal data we collect, how we use it, and why. We use plain English where possible, though some legal terminology is necessary. If you would like to learn more about lawful bases for data use, independent guidance is available on the ICO (Information Commissioner's Office) website.
This privacy notice was last updated on 07 November 2025. If you have any questions or concerns, please contact our Data Protection Officer at:
team@neurotype.uk
This section applies to personal data relating to individuals who work for or on behalf of our customers (e.g., clinicians, service administrators, and organisational leads).
Your contact details (name, email address, telephone number, physical address). We use this information to correspond with you.
We keep data for 6 years after the termination of the contract.
We share information with data processors (our suppliers who provide services to us). This includes:
We also share information with other organisations, this includes;
Under data protection law, individuals (data subjects) have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection law. We will advise you in our response to your request if we are relying on any such exemptions. All requests should be directed to team@neurotype.uk. .
You have a right to request a copy of the personal data that we hold about you. You should include adequate data to identify yourself and such other relevant data that will reasonably assist us in fulfilling your request. Your request will be dealt with as soon as possible.
You can ask us to rectify and correct any personal data that we are processing about you which is incorrect. We provide you with account settings and tools to access the data associated with your account.
Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent. To opt out of marketing, you can use the unsubscribe link found in the email marketing communication you receive from us. For other marketing preferences you can contact us, providing details of services or marketing that you wish to opt out of.
You can request us to erase your personal data under certain circumstances, for example if you believe that we no longer need to retain your data. This is not an absolute right, and we need to carefully consider each case on its own merits as there may be good reasons why we are not able to erase your data. If we are not able to honour your request we will explain why.
This right allows you to obtain your personal data in an electronic format, where you have provided data to us with your consent, or where the data was necessary for us to provide you with our services. You can request that the data be given in a format which enables you to transfer that personal data to another organisation. You may have the right to have your personal data transferred by us directly to the other organisation, if this is technically feasible.
You have the right in certain circumstances to request that we suspend our processing of any or all your personal data. Where we suspend our processing of your personal data we will still be permitted to store your personal data, but any other processing of this data will require your consent, subject to certain exemptions.
You have the right to object to our use of your personal data which is used where we feel that we have legitimate interest. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so, or where we need to process your personal data in connection with any legal claims. The grounds for continuing to do so will be communicated to you.
Naturally we really hope you never feel you need to, but if you have a complaint you can contact the ICO, the UK’s data protection regulator. Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number. Contact the ICO for advice or to make a complaint on the ICO website.